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Privacy Policy

This privacy policy sets out how Fran & Jay uses and protects any information that you give when you use this website: www.franandjay.com. Fran & Jay is committed to ensuring that your privacy is protected. We may change this policy; you should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20 January 2023.

SCOPE OF THIS PRIVACY POLICY

This privacy policy applies only to the actions of Fran & Jay and Users with respect to this website: www.franandjaycom. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites. For purposes of the applicable Data Protection Laws, Fran & Jay is the “data controller”. This means Fran & Jay determines the purposes for which, and the manner in which, your Data is processed.

WHAT INFORMATION WE COLLECT

When you, voluntarily provide information in response to our online forms, details asked for and which you provide include:

First name

Last name

Email Address

IP Address

WHAT WE DO WITH THE INFORMATION WE GATHER

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, Data may be used by us for the following reasons:

a) Improvement of our products / services

b) Transmission by email of marketing materials that may be of interest to you

c) to respond to their inquiries, questions, and/or other requests

For the delivery of direct marketing to you via email, we’ll need your consent, whether via an opt-in or soft-opt-in:

a) soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us for more details about our services, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.

b) For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

c) If you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

WHO WE SHARE DATA WITH

Your details will not be shared with third parties.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via email at: franandjaytravel@gmail.com

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

DATA RETENTION

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in the privacy policy or until you request that the Data is deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

YOUR RIGHTS

You have the following rights in relation to your Data:

a) Right to access – the right to request copies of information we hold about you at any time, or that we modify or update. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request in “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b) Right to correct – the right to have your Data refined if it is inaccurate or incomplete.

c) Right to erase – the right to request that we delete or remove your Data from our systems.

d) Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.

e) Right to data portability – the right to request that we move, copy or transfer your Data.

f) Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via email at franandjaytravel@gmail.com

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website https://ico.org.uk/

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

LINKS TO OTHER WEBSITES

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You should exercise caution and look at the privacy statement applicable to the website in question.

HOW WE USE COOKIES

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently.

This website may place and access certain Cookies on your computer. Fran & Jay uses Cookies to improve your experience of using the website and to improve our range of services. Fran & Jay has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this website are used in accordance with current UK and EU Cookie law.

Before the website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving consent to the placing of Cookies, you are enabling Fran & Jay to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the website may not function fully or as intended.

This website may place the following Cookies:

You can choose to enable or disable Cookies on your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off Cookies at any time, however, you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For a more comprehensive guide visit www.aboutcookies.org.uk/managing-cookies . If you want to delete cookies on a mobile phone refer to your handset manual.

GENERAL

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputed arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

CHANGES TO THIS POLICY

Fran & Jay reserves the right to change this policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

YOUR ACCEPTANCE OF THESE TERMS

By using this website, you signify your acceptance of this privacy policy and terms of service. If you do not agree to this privacy policy, please do not use this website.